We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Leave a Review
Arrived just in estimated date for delivery, very punctual
Good quality and fast delivery! Thank you!
Product identical to photos, very good!
smelled of smoke but smell went away quickly. item as per description and material very good
Yes, like product
Loved the bag, arrived very fast! Exactly the way was on site!
Just like the pic
Delivery was fast. But inside of the bag has a dirty mark!
Fast shipping sıkıntısız order reasonable price
Wonderful! Arrived mega fast and is of excellent quality!!!!
spedizione veloce, è arrivato anche in anticipo e prodotto ottimo e comodissimo! !
excelente producto lo amo
Je suis contente de mon achat, le sac est très grand je ne regrette pas mon achat. a voir a l'utilisation la résistance.
very even i quality good. there is one true marriage, but not significant. photo visible, вылетела and firmly not snake. починим) that need color is rich, in but летел georgia to долговато cost) will love to use! metal edging top поправила insert another oh, both in клатче.
very good material, big bag, i'm very satisfied, arrived well before term, recommend buy this store.
I picked this listing over others because the image didn't show a tag sewn on the front of the bag between the handles. The bag I received did have this tag. While it doesn't compromise the quality of the product, it's something I very much prefer it not to have... and the overall reason I bought from this store as opposed to others.