Weight-load: Maximum 18kg
Weight-load: Maximum 18kg
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Leave a Review
perfect!!!!!!! 100 stars!!
good comes in handy especially with my new born till i get my stroller
The carrier is quite sturdy and doesn’t have any weird smell. I’ve been using it to carry my youngest niece whose only 3 months old while I babysitting her every weekend
Ordered 24:09 arrived 3:10-that very quickly. Comes with instruction, how to Use clear fast-walk around the house min 30-did not cause discomfort and the child started to fall asleep. As an alternative to the use of 2-4 hours a day recommend one. Took for child 6 months-10 kg 70 cm-fit well.
As described ! Thx !
Order 6.09, the post office parcel was 26.09. All as described. The quality is excellent. Extra even has a belt to wear not just as backpack, only, and with additional support
Order came for 1,5 weeks. All match the description.
Very fast delivery. Nice wide straps, thanks.
a gift not use yet
Fast shipping. Thanks
I am satisfied item good Qu alitée
Very good product
Very good, but I did not have paper on the use, this I dosih not understand it and Rolls
Good as expected
I recomend product it's OK!
super backpack! пользовалась expensive none none i was not малышке comfortable! the same very convenient!!!! some gift to buy more!
Baby carrier arrived as described and well made.
очень классная,качественная вещь!
Good quality and fast shipping
good kangaroo. soft. crimea order come in very fast. recommend
kangaroo it very fast. within 2 weeks. quality is excellent. not to communicate with store! thank you! felt satisfied!