Free Worldwide Shipping 
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorryFreeBaby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://worryfreebaby.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The same thickness as the image should be a little thick. Satisfaction After an accident, the price was cheaper.
Everything is fine .. Shipping fast. Not enough of one detail, it's a pity you can not finish .
Fire
As described
Excellent.
Everything is super, it came in 3 days in Penza, I recommend the store
Parfait
It came quickly, the description corresponds completely. No smell. The quality of the cut and the material itself at altitude. Seller recommend.
Very good quality, that's exactly what I needed.
The mat is good, but it comes from a sharp chemical smell that cuts the eyes. Wiped with soap solution-did not help. They didn't risk putting the baby on him.
product is smaller than would appear in the picture, so pay attention to the measurements. we assembled the mat and it's perfect for my baby to sit and crawl on, great for winter, seems to clean up well. I have it for about 2 weeks so far. as it looks like a puzzle i keep having to stop my 3 y/o from taking it apart and messing it up... so think it through if your children are at an age to use it well. I am overall happy with the product. the delivery was very fast (about 2 weeks or even less), however i ordered 2 units and each one was sent to a different post station so i had to go out twice for it which was annoying.
I liked the mat, and for fitness you can use it for playing a child. I'm happy! Perfectly packed was, fast delivery.
The order came quickly! The store is sociable, sent quickly! The order corresponds to the description. I ordered 40, packed with 8 PCs, the sizes correspond, it is stuck together in the groove! Until I still did, because the child has not yet started crawling
Very fast shipping!!!! Good work! Exactly like in the picture!
Product מצויין and quality very good love really highly recommend
Very nice carpet, color identical to the photo I highly recommend my children love
Perfect mat, thank you)
The item is exactly as described easy to clean, thick enough, non slippery and a good isolation in winter.
the products description was accurate. The picture was not very accurate.
It's wonderful. Delivered quickly. Recommend. Thank you store.
Product simple perfect arrived all parts easy to clean וכבר used us thanks to the store for the express service and product quality
Very good. Good material and thick
arrived very quickly!! ordered, was sent not even an hour later! I received the package next day !! its a little darker blue byt they look great!!
Shipping Faster
Everything is good, just not so thick, but as stated 1 cm, one element of the Edge did not fit, and the smell is of course very chemical, like ammonia. We will wait when it disappears
Perfect thanks!
All Super
Perfect. And delivered in 3 days in Spain.
Product received quickly, in accordance with the description. Additional details on the matter would have been welcome
Nice thick mat with enough edges to do any color pattern you want.
Quality at height
They are well, recommended
Packed in groups by color. Two packages passed something during transportation-as a result of 4-5 plates are deformed. A good mat, not thick, not thin-the child heartily collects like a puzzle)
Perfect and very fast delivery
Perfect! Smooth! 1 cm wide! Very satisfied with the quality! Thank you!
Excellent store, following an error of sending a product was different from the others after contacting him, he has agreed to send me the product or refund me, I recommend its product and its quality of customer service very responsive, bravo note 5/5.
Package received in 1 day. Product faithful to the description. Very easy to assemble and quite insulating with the floor of my Terrace
They come with a strong smell of chemicals, but as soon as I open it, it doesn't smell anymore.
It's slime. In front of them were jammed in an Indian store, then the stink is not such a slime.
Everything is wonderful... the mat as expected and turned out to be, came quickly... thank you all
nice
Unlike the picture, it's small, but I feel strong.
good and fast delivery,the same like at photo
Perfect for my baby
The EVA mat is not as thick as the pictures show but it's ok overall. It was easy to put together and to cut them to fit the room exactly. Fast shipping from Spain
Super quality and fast delivery
A little too firm but with the price I can tolerate it
Quality is very good, advise, to Israel delivery fast 10-15days
Very satisfied, FAST shipping, very good quality
Cool mat, going easily. Quickly came to Krasnoyarsk